Bespoke Global Talent Acquisition with Long-Term Retention
A data center is a facility housing servers, storage systems, and networking equipment, designed to manage, store, and disseminate data. It ensures high availability, security, and reliability for critical IT operations and services.
Tier 3 data centers offer 99.982% uptime with N+1 redundancy, ensuring maintainability without shutdowns. Tier 4 data centers provide 99.995% uptime with 2N redundancy, ensuring fault tolerance and continuous operation during failures, suitable for mission-critical applications.
Client Overview
A multinational information technology company operating 200+ owned, leased, or managed-colo tier 3 & 4 data centers, serving multiple verticals (International Banking, Commerce, Manufacturing, Health Sciences, Government-related entities). The client described itself as one of only three corporations globally with the expertise to perform at the pinnacle of data center design and management. For cost efficiency, the client sought to utilize vendors to scale technical architectural teams for the massive greenfield and brownfield data center builds in support of end-client mergers, acquisitions, etc. The program required movement of data and/or physical equipment across state, provincial, and international lines (APAC, EMEA, AMERS).
Issue
Client unable to locate suitable resources, either in-house and/or through vendors. The viable labor pool was significantly reduced due to client budget, need for scalability, and complexity of regulatory compliance globally for finance, data handling, security, and labor.
Delivery and Service Support
GTN was notified of the situation in late Spring 2013 and within a month, began filling roles previously deemed unfillable. GTN had an existing relationship with the client, providing resources for other departments. GTN set to work to also provide this additional program with a unique and innovative system for finding, screening, and securing talent. The result was the provisioning of highly qualified resources ranging from front-line boots-on-the-ground experts to remote architectural leaders responsible for the highest level of technical oversight. A number of these resources have remained dedicated to this particular client program for 10+ years.
Operational Stand Up
This is where GTN has set itself apart from thousands of competitors globally. GTN had previously established a Specialty Team dedicated to client projects. This new client program was now added. GTN’s Specialty Team developed a unique and thorough system of review and oversight tailored specifically for the new program. The approach was highly scalable and adaptable for additional countries. The result was not only low turnover among contractors for the client. GTN’s team also saw low turnover itself, thus preserving vital institutional knowledge for the benefit of the client. The achievements are notable:
- 730+ placements globally
- 96.3% success rate
- Contractors in 15 countries across 3 continents
Priorities
Uninterrupted delivery and service with unmatched quality and instantaneous scalability and adaptability, any time, any place.
GTN’s Reach
Contractor Locations
- EMEA
- Belgium
- France
- Germany
- Ireland
- Italy
- Portugal
- Spain
- United Kingdom (England, Scotland & Gibraltar)
- Americas
- Brazil
- Canada (multiple provinces)
- Mexico
- US (across the continent and Alaska)
- APAC
- Australia
- Singapore
- New Zealand
Summary
GTN stepped in, dedicated itself to understanding the client’s specific needs, and then secured high-quality resources to build out a massive team of high-level Enterprise and Master Architects, supported by additional tiers of Solution Architects, Engineers, Technicians, Program Managers and Project Managers, and Business and Financial Analysts.
