GTN is excited to sponsor Field Service Connect November 18-20 at the Hyatt Regency in Austin, TX. We are helping senior-level service executives harness state-of-the-art solutions to elevate the service experience, all while prioritizing their most critical asset: the workforce. Field Service Connect gathers key industry players in a safe, collaborative, and personalized way and is for the most senior-level service & support executives from the largest US service organizations looking to deliver value by remaining innovative and ahead of the curve.
GTN’s very own Nikita Burns will moderating a panel discussion with some of the Top Leaders in Field Services. This town hall discussion on day 2 of the conference will be geared towards recruiting, with the title of the panel being “What Are You Doing To Attract and Keep Your Top Talent?”
Companies face challenges in hiring and retaining talent as candidates often seek out higher paying jobs. With minimum wage hikes across the country, this has created even more competition for skilled workers. We will be discussing how we are working through this challenge. The goal: how to strengthen your workforce to increase retention, long-term.
As described by Field Service Connect, it’s an exciting time as technologies like AI unlock new possibilities in the field service industry. Yet, no matter how advanced innovations become, service excellence is fundamentally about people. GTN is excited to discover how senior-level service executives are harnessing state-of-the-art solutions to elevate the service experience, all while prioritizing their most critical asset: the workforce.
- Embracing technology to appeal to a younger generation
- Offering flexible work arrangements
- Prioritizing professional development and giving your front-line workers a definitive career pathway
- Apprentice programs and vehicles used to hire talent – balancing home life and work, how do we retain you, doing it with younger people in the industry. People capable of learning.
